Terms

Terms & Conditions

Terms & Conditions

Last updated: 22 August 2025

Welcome, and thank you for using EA5 (“we,” “our,” or “us”).

These Terms of Service (“Terms”) govern your use of the EA5 mobile app, progressive web app, website (www.ea5.com) and related services (together, the “Services”).

By downloading, accessing, or using EA5, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

Table of Contents

  1. About EA5

  2. Eligibility & Children’s Use

  3. Your Responsibilities

  4. Intellectual Property

  5. Privacy & Cookies

  6. Third-Party Services

  7. No Medical or Therapeutic Advice

  8. Availability & Changes

  9. Account Deletion & Termination

  10. Limitation of Liability

  11. Governing Law

  12. Contact Us

1. About EA5

EA5 is a health and wellness company that develops digital tools and media to support the performance, wellbeing, and leadership of athletes.

The EA5 App provides a library of guided audio sessions designed to help athletes manage pressure, aid recovery, and maintain focus. These sessions are grounded in applied performance psychology research and created for use in both sporting and everyday contexts.

In addition to the App, EA5 may offer performance coaching and consultancy through coaching programmes, team licenses, or enterprise agreements (the “Consultancy”). The Consultancy is subject to separate eligibility criteria and additional Terms & Conditions.

EA5 is not a medical service. See Section 7 for details.

EA5 is operated by:

EA5 Group Limited

71–75 Shelton Street

Covent Garden

London, WC2H 9JQ

United Kingdom

Email: contact@ea5.com

2. Eligibility & Children’s Use

  • The Service is suitable for athletes of all ages, including academy athletes.

  • If you are under 13, you must not use the Service without verified parental or guardian consent.

  • If you are under 18, you should only use the Service with the knowledge and guidance of a parent or guardian.

  • Parents and guardians are encouraged to supervise their children’s use and to contact us if they believe a child has provided personal data without consent.

  • We do not use profiling, behavioural advertising, or unnecessary data collection for under-18 users.

The Services are designed to be age-appropriate. We do not knowingly allow under-13s to create accounts without parental consent.

3. Your Responsibilities

When using EA5, you agree to:

  • Use the Service only for personal, non-commercial purposes.

  • Not copy, share, or redistribute any content without our permission.

  • Not interfere with the security or operation of the Services.

  • Not upload, share, or otherwise use the Services in any unlawful, harmful, or abusive way.

  • Ensure your use complies with local laws.

4. Intellectual Property

All content within EA5, including audio, text, graphics, and branding, is owned by or licensed to us.

We grant you a limited, personal, non-transferable licence to access and use the Services. You may not:

  • Reproduce, modify, or create derivative works without prior written permission.

  • Sell, rent, sublicense, or commercially exploit the Services without our prior consent.

5. Privacy & Cookies

Your use of EA5 is also governed by our:

These explain how we collect, use, and protect your information. You may exercise your data protection rights, including account and data deletion, as set out in the Privacy Policy.

6. Third-Party Services

EA5 relies on trusted third-party providers (such as hosting, analytics, and crash-reporting tools) to operate, who are bound by data protection laws and contracts with us.

We are not responsible for the content or practices of third-party websites or services linked from EA5.

7. No Medical or Therapeutic Advice

The Service is for general wellbeing and reflective purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment.

  • EA5 is not a licensed medical care provider and does not diagnose, treat, or prescribe.

  • EA5 does not provide emergency services and is not obligated to contact you or others regarding your medical condition.

  • Some content may not be suitable for everyone - for example, you should not listen while driving, operating machinery, swimming, or performing other tasks that require your attention.

  • You should always consult a qualified professional if you have health concerns, and never disregard professional advice because of something provided through EA5.

If you are experiencing a crisis or think you may harm yourself or others, please contact emergency services immediately. The Services are not designed for emergency or crisis situations.

8. Availability & Changes

We aim to keep the Service available and up to date, but we do not guarantee uninterrupted access. We may change, update, or suspend parts of the Service at any time.

We are not responsible for any loss arising from temporary unavailability or technical issues.

Where practicable, we will provide reasonable notice before significant changes to these Terms take effect. By continuing to use the Service after changes take effect, you accept the updated Terms.

9. Account Deletion & Termination

  • If you create an account, you may delete it at any time from within the app or by contacting us at contact@ea5.com.

  • We may suspend or terminate your access to the Service if you breach these Terms, misuse the Service, or where required by law.

10. Limitation of Liability

Your use of EA5 is at your own risk.

We provide EA5 on an “as is” and “as available” basis, without warranties of any kind, either express or implied. We do not warrant that the Services will be error-free, uninterrupted, or meet your particular needs.

To the fullest extent permitted by law, EA5 Group Limited is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

We do not exclude or limit liability where it would be unlawful to do so, including liability for fraud or for death/personal injury caused by negligence.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms, please contact us at:

EA5 Group Limited

71–75 Shelton Street

Covent Garden

London, WC2H 9JQ

United Kingdom

Email: contact@ea5.com

Last updated: 22 August 2025

Welcome, and thank you for using EA5 (“we,” “our,” or “us”).

These Terms of Service (“Terms”) govern your use of the EA5 mobile app, progressive web app, website (www.ea5.com) and related services (together, the “Services”).

By downloading, accessing, or using EA5, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

Table of Contents

  1. About EA5

  2. Eligibility & Children’s Use

  3. Your Responsibilities

  4. Intellectual Property

  5. Privacy & Cookies

  6. Third-Party Services

  7. No Medical or Therapeutic Advice

  8. Availability & Changes

  9. Account Deletion & Termination

  10. Limitation of Liability

  11. Governing Law

  12. Contact Us

1. About EA5

EA5 is a health and wellness company that develops digital tools and media to support the performance, wellbeing, and leadership of athletes.

The EA5 App provides a library of guided audio sessions designed to help athletes manage pressure, aid recovery, and maintain focus. These sessions are grounded in applied performance psychology research and created for use in both sporting and everyday contexts.

In addition to the App, EA5 may offer performance coaching and consultancy through coaching programmes, team licenses, or enterprise agreements (the “Consultancy”). The Consultancy is subject to separate eligibility criteria and additional Terms & Conditions.

EA5 is not a medical service. See Section 7 for details.

EA5 is operated by:

EA5 Group Limited

71–75 Shelton Street

Covent Garden

London, WC2H 9JQ

United Kingdom

Email: contact@ea5.com

2. Eligibility & Children’s Use

  • The Service is suitable for athletes of all ages, including academy athletes.

  • If you are under 13, you must not use the Service without verified parental or guardian consent.

  • If you are under 18, you should only use the Service with the knowledge and guidance of a parent or guardian.

  • Parents and guardians are encouraged to supervise their children’s use and to contact us if they believe a child has provided personal data without consent.

  • We do not use profiling, behavioural advertising, or unnecessary data collection for under-18 users.

The Services are designed to be age-appropriate. We do not knowingly allow under-13s to create accounts without parental consent.

3. Your Responsibilities

When using EA5, you agree to:

  • Use the Service only for personal, non-commercial purposes.

  • Not copy, share, or redistribute any content without our permission.

  • Not interfere with the security or operation of the Services.

  • Not upload, share, or otherwise use the Services in any unlawful, harmful, or abusive way.

  • Ensure your use complies with local laws.

4. Intellectual Property

All content within EA5, including audio, text, graphics, and branding, is owned by or licensed to us.

We grant you a limited, personal, non-transferable licence to access and use the Services. You may not:

  • Reproduce, modify, or create derivative works without prior written permission.

  • Sell, rent, sublicense, or commercially exploit the Services without our prior consent.

5. Privacy & Cookies

Your use of EA5 is also governed by our:

These explain how we collect, use, and protect your information. You may exercise your data protection rights, including account and data deletion, as set out in the Privacy Policy.

6. Third-Party Services

EA5 relies on trusted third-party providers (such as hosting, analytics, and crash-reporting tools) to operate, who are bound by data protection laws and contracts with us.

We are not responsible for the content or practices of third-party websites or services linked from EA5.

7. No Medical or Therapeutic Advice

The Service is for general wellbeing and reflective purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment.

  • EA5 is not a licensed medical care provider and does not diagnose, treat, or prescribe.

  • EA5 does not provide emergency services and is not obligated to contact you or others regarding your medical condition.

  • Some content may not be suitable for everyone - for example, you should not listen while driving, operating machinery, swimming, or performing other tasks that require your attention.

  • You should always consult a qualified professional if you have health concerns, and never disregard professional advice because of something provided through EA5.

If you are experiencing a crisis or think you may harm yourself or others, please contact emergency services immediately. The Services are not designed for emergency or crisis situations.

8. Availability & Changes

We aim to keep the Service available and up to date, but we do not guarantee uninterrupted access. We may change, update, or suspend parts of the Service at any time.

We are not responsible for any loss arising from temporary unavailability or technical issues.

Where practicable, we will provide reasonable notice before significant changes to these Terms take effect. By continuing to use the Service after changes take effect, you accept the updated Terms.

9. Account Deletion & Termination

  • If you create an account, you may delete it at any time from within the app or by contacting us at contact@ea5.com.

  • We may suspend or terminate your access to the Service if you breach these Terms, misuse the Service, or where required by law.

10. Limitation of Liability

Your use of EA5 is at your own risk.

We provide EA5 on an “as is” and “as available” basis, without warranties of any kind, either express or implied. We do not warrant that the Services will be error-free, uninterrupted, or meet your particular needs.

To the fullest extent permitted by law, EA5 Group Limited is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

We do not exclude or limit liability where it would be unlawful to do so, including liability for fraud or for death/personal injury caused by negligence.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms, please contact us at:

EA5 Group Limited

71–75 Shelton Street

Covent Garden

London, WC2H 9JQ

United Kingdom

Email: contact@ea5.com