Cookie Policy

Last updated: 01 May 2026

EA5 (“we,” “our,” or “us”) uses cookies and similiar technologies on our website (www.ea5.com) and within the EA5 App (progressive web app and native apps). This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies.

We will only set non-essential cookies (such as analytics) if you have given consent via our cookie banner. You can update your preferences at any time.

This Cookie Policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small pieces of text placed on your device when you visit a website. They are widely used to make websites work, improve functionality, and provide information to the owners of the site.

Cookies may be:

Session cookies – deleted when you close your browser.

Persistent cookies – remain until they expire or are deleted.

First-party cookies – set directly by our website.

Third-party cookies – set by services we use (e.g., analytics providers).

2. How We Use Cookies

We use cookies and similar technologies (such as local storage in browsers or SDKs in apps) for the following purposes:

Strictly necessary cookies

These are required for our website and App to function. Without them, services like navigation, security, and cookie preferences cannot work. These cannot be disabled.

Analytics cookies

Collect information about how visitors use our website (e.g., which pages are visited most often) to help us improve performance and content.

Performance & Error Reporting

These help us detect bugs, crashes, and technical issues so we can keep EA5 stable and secure.

Preferences (functionality) cookies

Allow the website to remember your preferences, such as language or region, to provide a more personalised experience.

We use both session and persistent cookies on the Service.

3. Cookies in the EA5 App

The EA5 mobile app (native and PWA) may use local storage and analytics SDKs for:

Measuring session length and app performance,

Recording crashes or errors,

Storing your preferences (e.g., favourites, settings).

These are used only to improve the app experience. No advertising or behavioural tracking cookies are used in the App.

4. Cookies We Use

Below is a list of the main types of cookies we use. For a complete and up-to-date list of cookies in use, please check the cookie banner or the ‘Cookie Settings’ tool available on our website.

Cookie Type

Purpose

Duration

Example Provider

Strictly necessary

Enables core site functionality

Session / persistent

Our website

Analytics

Tracks usage and site performance to help us improve the App and website

Up to 2 years

Google Analytics, Firebase

Functionality

Remembers preferences

Up to 1 year

Our website

Performance & error reporting

Helps us detect bugs, crashes, and improve stability

Varies

Firebase Crashlytics

5. Your Choices

When you visit our website, you will be asked to set your cookie preferences via our cookie banner. You can update these at any time by revisiting the banner through the ‘Cookie Settings’ link in the footer.

You can:

Accept all cookies

Reject all non-essential cookies

Manage your preferences by category

Most web browsers allow you to manage your cookie preferences directly. You can also control cookies at any time by changing your browser settings:

Google Chrome

Safari

Mozilla Firefox

Microsoft Edge

Please note: if you block or delete cookies, some features of our site may not function correctly.

6. More Information

You can learn more about cookies at:

AllAboutCookies

ICO – Cookies guidance

For details on how we process personal data, please see our Privacy Policy.

7. Contact Us

If you have any questions about this Cookie Policy, please contact us at:

EA5 Group Limited

71–75 Shelton Street

Covent Garden

London

United Kingdom

WC2H 9JQ

Email: contact@ea5.com